Homeland Development Services LLC
Acceptable Use Policy
Effective Date: January 15, 2026
Version: 2.0
This Acceptable Use Policy ("AUP") governs your use of the website (hdsok.com) and Service Dashboard provided by Homeland Development Services LLC ("HDS," "we," "us," "our"). This AUP supplements and is incorporated into our Terms of Service and End-User License Agreement.
§ 1. Purpose
This AUP establishes guidelines for acceptable use of HDS services to:
Protect the integrity and availability of our systems
Ensure a positive experience for all users
Comply with applicable laws and regulations
Prevent abuse, fraud, and harmful activities
§ 2. Scope
This AUP applies to:
All users of hdsok.com
All users of the Service Dashboard
All API integrations and automated access
All data transmitted through our services
§ 3. General Conduct Standards
3.1 Legal Compliance
You must comply with all applicable local, state, federal, and international laws when using our services. This includes but is not limited to laws regarding:
Data protection and privacy
Intellectual property
Consumer protection
Anti-spam and electronic communications
Export controls and sanctions
3.2 Professional Conduct
You agree to use our services in a professional manner and not to engage in conduct that is:
Harmful, threatening, or abusive
Harassing, defamatory, or libelous
Fraudulent or deceptive
Discriminatory based on protected characteristics
Otherwise inappropriate for a business environment
§ 4. Prohibited Activities
4.1 Security Violations
You may not:
Access or attempt to access systems, accounts, or data without authorization
Circumvent, disable, or interfere with security features
Probe, scan, or test system vulnerabilities without permission
Introduce malware, viruses, worms, or other malicious code
Launch denial-of-service attacks or flood attacks
Intercept, monitor, or modify network communications
Use any automated system to extract data without authorization
4.2 System Abuse
You may not:
Interfere with or disrupt service availability
Place excessive load on our infrastructure
Use resources in a manner that degrades service for others
Attempt to reverse engineer, decompile, or disassemble our software
Modify, adapt, or hack the service
Create false identities or impersonate others
Share account credentials or allow unauthorized access
4.3 Content Violations
You may not upload, transmit, or store:
Unlawful, harmful, or objectionable content
Content that infringes intellectual property rights
Confidential information without proper authorization
Personal data without lawful basis
Sexually explicit or exploitative content
Content promoting violence, hatred, or discrimination
Spam, phishing, or other deceptive communications
4.4 Commercial Restrictions
You may not:
Resell or redistribute our services without authorization
Use the service for competitive analysis or benchmarking
Collect user information for unauthorized marketing
Use the service to send unsolicited communications
Sublicense or transfer your account to third parties
4.5 Sanctions and Export Controls
You may not use our services:
In violation of U.S. export laws or sanctions
From countries subject to U.S. embargo
If you are on a prohibited or restricted party list
To facilitate transactions with sanctioned entities
§ 5. Resource Usage Limits
5.1 Fair Use
You agree to use system resources fairly and not to:
Consume excessive storage, bandwidth, or compute resources
Make excessive API calls beyond reasonable limits
Run automated scripts that burden system performance
Store data unrelated to legitimate service use
5.2 Rate Limits
HDS may implement rate limits to ensure fair access. You agree to:
Respect published API rate limits
Implement appropriate retry logic with exponential backoff
Not attempt to circumvent rate limiting measures
§ 6. Data Handling Requirements
6.1 Customer Data
When you store data in our services, you are responsible for:
Ensuring you have legal authority to store and process such data
Complying with applicable data protection laws
Implementing appropriate access controls within your organization
Maintaining accurate and up-to-date information
6.2 Personal Information
When processing personal data through our services:
Obtain appropriate consent or legal basis
Use data only for authorized purposes
Implement reasonable security measures
Honor data subject requests as required by law
6.3 Confidential Information
Protect confidential information by:
Using appropriate classification and access controls
Not exposing sensitive data through improper sharing
Following industry best practices for data security
§ 7. Reporting Violations
7.1 How to Report
If you become aware of any violation of this AUP, please report it to:
Email: abuse@hdsok.com
Include relevant details, evidence, and your contact information
7.2 Investigation
We will investigate reports promptly and confidentially. We may request additional information from reporting parties.
§ 8. Enforcement
8.1 Monitoring
HDS reserves the right to monitor use of our services to:
Ensure compliance with this AUP
Detect security threats and abuse
Respond to legal requirements
Improve service quality
8.2 Enforcement Actions
We may take any of the following actions for AUP violations:
Issue warnings or notices
Limit or throttle access
Suspend services temporarily
Remove offending content
Terminate accounts permanently
Report illegal activities to law enforcement
Pursue legal remedies
8.3 Due Process
Except in urgent situations, we will:
Attempt to notify you of violations
Provide opportunity to address concerns
Consider the severity and pattern of violations
Apply enforcement proportionally
8.4 Emergency Actions
For severe violations or immediate threats, we may take action without prior notice, including:
Immediate service suspension
Content removal
Account termination
Legal referral
§ 9. Appeals
9.1 Appeal Process
If you believe enforcement action was taken in error, you may appeal by:
Emailing appeals@hdsok.com within 30 days
Providing detailed explanation and supporting information
Allowing 10 business days for review
9.2 Appeal Decisions
Appeal decisions are final. We will communicate the outcome and any conditions for reinstatement.
§ 10. Changes to This Policy
10.1 Updates
We may update this AUP to reflect changes in:
Legal requirements
Industry best practices
Our service offerings
Emerging threats and abuse patterns
10.2 Notification
Material changes will be communicated via:
Updated "Effective Date" on this page
Email to registered users (for significant changes)
In-app notifications (where applicable)
10.3 Continued Use
Your continued use of our services after changes constitutes acceptance of the updated AUP.
§ 11. Contact Information
Abuse Reports
Email: abuse@hdsok.com
Policy Questions
Email: legal@hdsok.com
Appeals
Email: appeals@hdsok.com
General Support
Email: support@hdsok.com
Phone: (405) 555-0123
§ 12. Related Documents
Terms of Service
End-User License Agreement
Privacy Policy
Data Processing Addendum
By using HDS services, you acknowledge that you have read and agree to this Acceptable Use Policy.