Acceptable Use Policy
Homeland Development Services LLC
Acceptable Use Policy
Effective Date: January 15, 2026
Version: 2.0
This Acceptable Use Policy ("AUP") governs your use of the website (hdsok.com) and Service Dashboard provided by Homeland Development Services LLC ("HDS," "we," "us," "our"). This AUP supplements and is incorporated into our Terms of Service and End-User License Agreement.
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§ 1. Purpose
This AUP establishes guidelines for acceptable use of HDS services to:
- Protect the integrity and availability of our systems
- Ensure a positive experience for all users
- Comply with applicable laws and regulations
- Prevent abuse, fraud, and harmful activities
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§ 2. Scope
This AUP applies to:
- All users of the Service Dashboard
- All API integrations and automated access
- All data transmitted through our services
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§ 3. General Conduct Standards
3.1 Legal Compliance
You must comply with all applicable local, state, federal, and international laws when using our services. This includes but is not limited to laws regarding:
- Data protection and privacy
- Anti-spam and electronic communications
- Export controls and sanctions
3.2 Professional Conduct
You agree to use our services in a professional manner and not to engage in conduct that is:
- Harmful, threatening, or abusive
- Harassing, defamatory, or libelous
- Discriminatory based on protected characteristics
- Otherwise inappropriate for a business environment
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§ 4. Prohibited Activities
4.1 Security Violations
You may not:
- Access or attempt to access systems, accounts, or data without authorization
- Circumvent, disable, or interfere with security features
- Probe, scan, or test system vulnerabilities without permission
- Introduce malware, viruses, worms, or other malicious code
- Launch denial-of-service attacks or flood attacks
- Intercept, monitor, or modify network communications
- Use any automated system to extract data without authorization
4.2 System Abuse
You may not:
- Interfere with or disrupt service availability
- Place excessive load on our infrastructure
- Use resources in a manner that degrades service for others
- Attempt to reverse engineer, decompile, or disassemble our software
- Modify, adapt, or hack the service
- Create false identities or impersonate others
- Share account credentials or allow unauthorized access
4.3 Content Violations
You may not upload, transmit, or store:
- Unlawful, harmful, or objectionable content
- Content that infringes intellectual property rights
- Confidential information without proper authorization
- Personal data without lawful basis
- Sexually explicit or exploitative content
- Content promoting violence, hatred, or discrimination
- Spam, phishing, or other deceptive communications
4.4 Commercial Restrictions
You may not:
- Resell or redistribute our services without authorization
- Use the service for competitive analysis or benchmarking
- Collect user information for unauthorized marketing
- Use the service to send unsolicited communications
- Sublicense or transfer your account to third parties
4.5 Sanctions and Export Controls
You may not use our services:
- In violation of U.S. export laws or sanctions
- From countries subject to U.S. embargo
- If you are on a prohibited or restricted party list
- To facilitate transactions with sanctioned entities
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§ 5. Resource Usage Limits
5.1 Fair Use
You agree to use system resources fairly and not to:
- Consume excessive storage, bandwidth, or compute resources
- Make excessive API calls beyond reasonable limits
- Run automated scripts that burden system performance
- Store data unrelated to legitimate service use
5.2 Rate Limits
HDS may implement rate limits to ensure fair access. You agree to:
- Respect published API rate limits
- Implement appropriate retry logic with exponential backoff
- Not attempt to circumvent rate limiting measures
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§ 6. Data Handling Requirements
6.1 Customer Data
When you store data in our services, you are responsible for:
- Ensuring you have legal authority to store and process such data
- Complying with applicable data protection laws
- Implementing appropriate access controls within your organization
- Maintaining accurate and up-to-date information
6.2 Personal Information
When processing personal data through our services:
- Obtain appropriate consent or legal basis
- Use data only for authorized purposes
- Implement reasonable security measures
- Honor data subject requests as required by law
6.3 Confidential Information
Protect confidential information by:
- Using appropriate classification and access controls
- Not exposing sensitive data through improper sharing
- Following industry best practices for data security
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§ 7. Reporting Violations
7.1 How to Report
If you become aware of any violation of this AUP, please report it to:
- Include relevant details, evidence, and your contact information
7.2 Investigation
We will investigate reports promptly and confidentially. We may request additional information from reporting parties.
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§ 8. Enforcement
8.1 Monitoring
HDS reserves the right to monitor use of our services to:
- Ensure compliance with this AUP
- Detect security threats and abuse
- Respond to legal requirements
8.2 Enforcement Actions
We may take any of the following actions for AUP violations:
- Issue warnings or notices
- Suspend services temporarily
- Terminate accounts permanently
- Report illegal activities to law enforcement
8.3 Due Process
Except in urgent situations, we will:
- Attempt to notify you of violations
- Provide opportunity to address concerns
- Consider the severity and pattern of violations
- Apply enforcement proportionally
8.4 Emergency Actions
For severe violations or immediate threats, we may take action without prior notice, including:
- Immediate service suspension
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§ 9. Appeals
9.1 Appeal Process
If you believe enforcement action was taken in error, you may appeal by:
- Emailing appeals@hdsok.com within 30 days
- Providing detailed explanation and supporting information
- Allowing 10 business days for review
9.2 Appeal Decisions
Appeal decisions are final. We will communicate the outcome and any conditions for reinstatement.
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§ 10. Changes to This Policy
10.1 Updates
We may update this AUP to reflect changes in:
- Emerging threats and abuse patterns
10.2 Notification
Material changes will be communicated via:
- Updated "Effective Date" on this page
- Email to registered users (for significant changes)
- In-app notifications (where applicable)
10.3 Continued Use
Your continued use of our services after changes constitutes acceptance of the updated AUP.
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§ 11. Contact Information
Abuse Reports
Email: abuse@hdsok.com
Policy Questions
Email: legal@hdsok.com
Appeals
Email: appeals@hdsok.com
General Support
Email: support@hdsok.com
Phone: (405) 555-0123
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§ 12. Related Documents
- Terms of Service(/legal/terms-of-service)
- End-User License Agreement(/legal/eula)
- Privacy Policy(/legal/privacy)
- Data Processing Addendum(/legal/dpa)
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By using HDS services, you acknowledge that you have read and agree to this Acceptable Use Policy.