Facility maintenance coordination
Daily care for your sites, without becoming a maintenance call center.
HDS connects your locations to a network of vetted vendors for building, exterior, and janitorial work—backed by 24/7 dispatch and clear reporting.
Facility maintenance, orchestrated.
From routine upkeep to urgent cleanups, facility maintenance is a constant stream of requests. HDS acts as your coordination layer: we receive issues, dispatch the right vendor, track progress, and keep your teams informed.
Instead of each store or site chasing its own contractors, your portfolio gets a single, organized channel for building, exterior, and janitorial needs—with response times and spend visible in the HDS Console.
HDS roleWe do not replace your preferred trades—we coordinate them. HDS manages vendor relationships, schedules, documentation, and escalation so your operators aren't stuck in the middle.
Where this matters most
High-traffic environments where cleanliness, safety, and uptime directly impact sales and guest experience:
- •Grocery stores and supermarkets
- •Retail centers, malls, and multi-tenant sites
- •Restaurants, cafés, and food service venues
Service areas we coordinate
HDS aligns vendors across trades so your teams can route every request through a single, consistent workflow.
Building upkeep
- Preventive maintenance programs coordinated with your hours
- Reactive repairs routed to the right building trades
- Lighting, minor repairs, and common-area upkeep
Exterior & grounds
- Groundskeeping, landscaping, and seasonal cleanups
- Parking lot maintenance and sweeping
- Snow and ice vendors where applicable
Janitorial & cleaning vendors
- Daily cleaning and porter services
- Floor care, carpets, and periodic deep cleans
- Restroom, back-of-house, and front-of-house standards
24/7 request routing
- Requests by phone, web, or HDS Console
- Live status updates and vendor confirmations
- Consolidated documentation and invoicing
Ready to calm the maintenance noise?
Share your locations, service mix, and vendor setup—we'll outline how HDS can coordinate facility maintenance without disrupting the partners you already trust.